Privacy policy

Who we are

Bruce Thomas is an accountancy practice based in Scunthorpe, North Lincolnshire. This policy explains how we handle personal information collected through this website and during our work for clients.

Where the practice's registered office, company number or Information Commissioner's Office registration number is required, it will be published here once confirmed. We have not published unverified details.

Information we collect

We collect only what we need in order to reply to you and to provide our services.

• Contact details you submit through our enquiry and consultation forms, including your name, email address, telephone number and business name
• Details of your enquiry, including the service you are interested in and anything you tell us about your business
• Client records required to carry out accountancy work, such as accounting records, payroll data and tax information
• Identification documents required by anti-money laundering rules for clients we take on

How we use your information

We do not sell personal information, and we do not use enquiry details for unrelated marketing without your consent.

• To respond to enquiries and arrange consultations
• To provide the accountancy, tax, payroll and bookkeeping services we are engaged to deliver
• To meet legal and regulatory obligations, including anti-money laundering checks and filings with HMRC and Companies House
• To maintain our own business records and accounts

Legal basis for processing

Where you contact us, we process your information because it is necessary to take steps at your request before entering a contract, or because we have a legitimate interest in responding to enquiries about our services.

Where you are a client, we process information to perform our contract with you and to comply with the legal obligations that apply to accountants.

How long we keep it

Enquiries that do not lead to an engagement are kept only as long as needed to deal with the enquiry and to keep a record of the contact.

Client records are generally kept for at least six years after the end of the engagement, in line with tax and professional record-keeping requirements.

Sharing your information

We share information only where it is necessary: with HMRC, Companies House and pension providers when filing on your behalf; with software providers that host our accounting, payroll and email systems; and with professional advisers or regulators where required by law.

Your rights

You have the right to ask what personal information we hold about you, to have inaccurate information corrected, to ask for information to be deleted where we are not required to keep it, to restrict or object to processing, and to receive a copy of information you gave us in a portable format.

To exercise any of these rights, contact us using the details on our contact page. You also have the right to complain to the Information Commissioner's Office.

Website data

This website does not use advertising or profiling cookies. Any cookies used are described in our cookie policy.